Refunds
If the unlocked map won't open in your tuning software, the whole $59.99 comes back to you.
How to ask
Write to [email protected]
Send your order number (UNLK- followed by letters and digits) and tell us what your software shows as it tries to load the file. You can also , answered 24/7.
What happens next
We look at the file first. If we can put it right, we send you a working copy. If not, the refund goes back through PayPal to the account or card you paid with.
Before you pay
You can avoid surprises: the free read-out shows whether the file can be unlocked, and the chat can show you a picture of your map opened before any money changes hands.