Privacy
Files you upload
We read your map file to check the lock and remove it. Both your upload and the unlocked version are kept on our own server so we can deliver and support your order, with the unlocked version stored encrypted. Neither is shared, sold or published.
Your email and order
Your email address is used for your order and for answers to your questions. We keep an order record (order number, ECU brand, email, amount and date) for support, refunds and our accounts.
Payments
Payments run through PayPal, which keeps your card and account details on its side under its own privacy policy. We see the payment result, never the card number.
Live chat
Chat messages, your email and the page you are on reach our support team through Telegram so we can answer you, including by email if you have left the page.
Page visits
Page visits are logged with IP address, country and browser for security and statistics. The country comes from Cloudflare, our network provider, and the log stays on our own server. We use no advertising cookies and no outside analytics service.
Your choices
To see what we hold on your order, or to have your files removed, write to [email protected] and include your order number.
Policy dated 13 November 2026.